Position Overview
MyWellbeing is seeking a proactive, detail-oriented Accountant & Operations Specialist to manage our company’s financial reporting, day-to-day accounting functions, and strategic administrative tasks. This role is pivotal in ensuring that our books are maintained on an accrual basis, and that all aspects of Accounts Receivable (AR), Accounts Payable (AP), and payroll accruals are accurate, reconciled daily, and aligned with our financial controls. The successful candidate will also manage client billing through a daily registry and communicate payment plans to clients, as applicable, following the receipt of a Verification of Benefits (VOB).

Key Responsibilities

• Financial Reporting & Accrual Accounting:

  • Prepare and maintain accrual-based financial statements and reports.

  • Ensure that all financial data reflects an accurate picture of the company’s financial position in accordance with GAAP and internal controls.

  • Deliver end of month financial close packages consisting of P&L, Balance Sheet, Statement of Cash Flow, and other financial analytic tools as necessary.

  • Complete mid-month projections based on current month trends and data to the management team with associated recommendations.
    
    

• Daily Reconciliations:

  • Oversee daily reconciliation and maintenance of AR, AP, and payroll accrual logs.

  • Identify and resolve discrepancies promptly to maintain data integrity.

  • Utilize journal entries, booker files, and internal trial balances to ensure financial statuses are accessible in real-time.
    
    

• Client Billing & Revenue Management:

  • Manage the daily client billing process by charging for services via an established daily registry.

  • Work with internal teams to ensure that all billed services are recorded accurately.

  • Recommend and oversee systems, technology, or software to aid in the collections of daily charges for services.

  • Manage and maintain an aging schedule for any uncollectable billing.

  • Oversee bad-debt process and controls as outlined by the Board of Governors.
    
    

• Client Communications & Payment Plans:

  • Upon obtaining a VOB, communicate and coordinate payment plans with clients, as applicable.

  • Serve as a point of contact for clients regarding billing inquiries, clarifications, and resolution of payment issues.

  • Exercise exceptionally kind, compassionate, and supportive communications via email and phone with clients and therapists
    
    

• Process Improvement & Audit Support:

  • Identify opportunities to enhance current financial processes and implement improvements.

  • Assist with internal and external audit preparations, ensuring compliance with all financial policies and procedures.

  • Work closely with senior leadership on the strategic decisions impacting the organization as a whole.
    
    

• Collaborative Financial Management:

  • Support month-end and year-end close processes.

  • Collaborate with the finance team on budgeting, forecasting, and variance analysis as requested.

  • Provide financial insights and recommendations to management to aid in strategic decision-making.